• We proved ourselves on Etsy as Star Seller.
• We use premium quality material. Your art piece crafted from durable steel plates, textured, dyed and powder-coated to last a lifetime.
• We reply fast to customization requests and generally make your desire happen.
• We are not working with contractors or third-party vendors as we have a dedicated manufacturing system. We dispatch your product from our own location.

We always aim for make sure our customers love our products and services. However, if any point you would like to cancel your order, kindly reach out over Contact Us or info@minnoor.com and we can cancel your order.

For over 10 products to the same address we can apply wholesale prices, delivery dates may change for wholesale orders. Please reach out through info@minnoor.com or through contact us page for custom order requests.

We offer variety of payment options through two payment gateways:

Shopify Payments:
This secure payment gateway provides following options:
• Cards: Visa, Mastercard, American Express, Discover, Diners Club.
• Digital Wallets: Shop Pay, Apple Pay, Google Pay, Facebook Pay
• Region specific payment methods: Bancontact, iDEAL

Depends on where you locate, for detailed information, please check here.

We do not pay any custom fees, duties or any other associated fees. These fees are the customer's responsibility. Since every country varies for customs information, including any associated fees that may be incurred on your end, it is encouraged and advised to check online or with your local post office before purchasing.

Our business is in the US but our manufacturing is in Turkey, and orders are dispatched from Turkey.

We do accept returns in the first 14 days after your purchase but unfortunately we don’t accept returns on orders which have gone 14 days after the purchase. For detailed and further information regarding Returns, Refunds and Exchange, please checkout here.

Our products crafted from durable steel plates.

It ranges between 1.2mm – 2mm (0.047" – 0.079").

Products stand 1 cm away from the wall due to elevation screws and hanging attachment.

Minimum 4 screws are used. Depending on the size and design of a product, we use a sufficient number of screws to ensure that product stands balanced at a 1 cm - 0.4" distance on a wall.

It depends on the design. The more metal that the design includes, the heavier the product is. Numerically speaking, our products' weight ranges between 0.5kg - 2.5kg (1.10lbs - 5.5lbs).

Thanks to the electrostatic painting, rusting is prevented. Minnoor's products are compatible with both indoor and outdoor usage. However, we do not guarantee if the elevation screws are exposed to too much sun and rain, as they may rust and oxidize. Electrostatic painting cannot prevent them to get rust under such circumstances or conditions.

Minnoor's products are eco-friendly and safe for human health. They are made of durable steel plate, and painted with electrostatic paint that is not harmful to health and the environment.

Yes.

Yes, kindly contact us for your personalization requests..

Yes. You may also choose multiple colors to be used in a single product.

We can produce up to 10mm (0.39") depth, however, its weight is not going to be very suitable for hanging on a wall. Hence, we do not recommend you change the depth for custom orders.

It's a ready-to-hang product which can be seen in the video of the product listings. No assembly is required for the sizes below 40" inches. Sizes larger than 40 inches come in two parts that need to be tightened by the screws we provide in the package along with instructions.

Depending on a product, our products can be hung on a wall with either one nail or two nails.

Yes, we provide them.

Packages include metal wall art which has a stress-free wall mounting bracket along with built-in screws. We do also provide the required number of nails, and additional mounting instructions - if necessary.

Each product has sturdy packaging, suitable for transport and gift.